Case Studies

Driving Pricing Uplift for a Leading Automotive Spare Parts Supplier

Industrials & Manufacturing
spare parts manufacturing b2b Industrials

Opportunity

The client faced a significant gap between their existing pricing approach and its true potential. ​Their pricing methods and tools had not evolved to match the impressive growth they had achieved, leading to confidence challenges within both the pricing team and the sales network.

Challenges

  • A sales network lacking confidence in pricing
  • A pricing team with limited capacity
  • Market pricing data available but underutilised
  • A complex data landscape

Outcomes

The client has achieved over 7% upside in pricing over the past 12 months in a competitive marketplace, while also implementing a sustainable process to manage pricing moving forward. 

The core challenges of pricing confidence, managing large volumes of data, and time constraints have been significantly addressed throughout the collaboration.

spare parts manufacturing b2b Industrials

Why It matters

By leveraging data-driven pricing strategies, automotive spare parts suppliers can improve profitability without compromising customer trust. Our work with industry leaders proves that a smart pricing model can drive sustainable growth and stronger customer relationships.

Need to optimise your pricing strategy for your spare parts business?

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Results

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Approach

1. Product Price Optimisation​

We recommended a list price for over 50,000 SKUs within the client’s catalogue. ​The optimisation integrated all available data sources and was supported by additional research and data capture using our proprietary methods and tools. It included:​

  • Two monthly competitor price data scrapes of market leaders
  • Factor Sales data provided by PHG covering 1000s of SKUs ​
  • Customer market research
2. Customer Price Level Setup

We established enhanced customer prices lists from the UK price list. The new structure achieved the principles we set with the client, including:

  • Greater market relevance
  • More targeted pricing
  • Correction of outliers
  • Elimination of redundant levels
  • Cleanup of the legacy level structure
  • Simplified ongoing management
3. Sophisticated Customer Migration

We migrated all customers to the long-term pricing structure. To do so, each customer was profiled across three criteria: value to the client, branch factors, and local competition. This profiling allowed for the identification of further margin capture opportunities.

The migration was facilitated with a powerful coded customer migration tool to optimise pricing for each individual sub-product group purchased by a customer.

Post completion review has revealed the exercise was highly margin-positive.

4. Sustainability Set-Up

PHG developed three bespoke integrated tools, based on PHG’s technology, to automate the processes created during the project:

  • Customer Migration Tool
  • Enhanced Level Construction Tool
  • Package Creation Tool

The pricing team are trained to independently manage the new pricing methods going forward and manage prices daily.

The tools we’ve implemented will unlock greater possibilities

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