Case Studies

Multi-faceted Property Company

Business & Professional Services, Private Equity


  • Market faced new regulation banning a key revenue stream –  tenant fees
  • The client identified landlord management fees as a lever to recoup £6m of the £15m revenue loss from tenant fees
  • Organisation used an acquisition model and had not reviewed pricing in years, resulting in varying price levels


  • Price increase secured £9m in annual revenue
  • Initiated process to harmonise price discrepancies across legacy accounts
  • Improved confidence in management team to set and achieve bolder pricing ambitions
  • Branch staff more familiar and capable to handle customer complaints and objection

Case Studies

Back to top